Privacy Policy

Effective Date: 17/04/2026

Last Updated: 17/04/2026

Introduction

At FLIYOO, we value your trust. This Privacy Policy explains what information we collect when you visit our website or place an order, how we use it, and how we protect it. By using our website, you agree to the practices described in this policy.

1. Information We Collect

a) Information You Provide to Us

When you place an order, create an account, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely — we do not store card details)

• Any messages or queries you send us

b) Information Collected Automatically

When you browse our website, we automatically collect:

• IP address

• Browser type and version

• Device type (mobile/desktop)

• Pages visited and time spent

• Referring website or source

• Cookie data

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Send order confirmations, shipping updates, and invoices

• Respond to your queries and customer support requests

• Send promotional emails and offers (only if you've opted in)

• Improve our website, products, and shopping experience

• Detect and prevent fraud or unauthorized activity

• Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only with:

Service Providers

Trusted third-party services that help us operate our business — including payment gateways, shipping partners, and email marketing tools.

Legal Requirements

We may disclose your information if required by law, court order, or government authority.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your data may be transferred as part of that transaction.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your cart and preferences, understand how visitors use our site, and deliver relevant content and offers. You can control or disable cookies through your browser settings.

5. Payment Security

All payments on FLIYOO are processed through secure, encrypted payment gateways. We do not store your credit card, debit card, or UPI details on our servers. All transactions are protected by industry-standard SSL encryption.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes. When no longer needed, we securely delete or anonymize it.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Correct any inaccurate or incomplete information

• Request deletion of your personal data

• Opt out of marketing communications at any time

• Withdraw consent where processing is based on consent

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing any personal information.

9. Children's Privacy

FLIYOO does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

FLIYOO

Email: asbbn.company@gmail.com

Phone: 9990063316

Address: Asbbn & Company Lashkar Mohalla Mysore - 570001