Shipping and Delivery

Last Updated: 17/04/2026

How We Ship Your Order

At FLIYOO, every order is packed with care and dispatched promptly so your favourite fragrance reaches you in perfect condition. Here's everything you need to know about our shipping and delivery process.

Order Confirmation

As soon as you place your order, you will receive an order confirmation email with your order details and summary. This means we've received your order and are preparing it for dispatch.

Processing Time

• Orders are processed within 1–2 business days of payment confirmation.

• Orders placed on weekends or public holidays are processed the next working day.

• During sale periods or festive seasons, processing may take an additional 1–2 days.

Dispatch & Tracking

Once your order is dispatched, you will receive a shipping confirmation email containing:

• Your tracking number

• The name of the courier partner

• A link to track your shipment in real time

You can also visit the My Orders section on our website to track your order at any time.

Delivery Timeframes

• Metro Cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata, Pune): 2–4 Business Days

• Tier 2 & Tier 3 Cities: 4–6 Business Days

• Rural & Remote Areas: 6–9 Business Days

Please note these are estimated timeframes. Actual delivery may vary due to courier availability, public holidays, or weather conditions.

Shipping Charges

• Orders below Rs. 499 — Flat shipping fee of Rs. 50

• Orders of Rs. 499 and above — FREE Shipping

We offer free shipping on all orders above Rs. 499 as a thank you for choosing FLIYOO.

Delivery Areas

We deliver Pan India — to all states, union territories, metros, Tier 2 & 3 cities, and most rural pin codes. If your pin code is not serviceable, we will inform you within 24 hours of order placement and issue a full refund.

Our Courier Partners

We work with reliable courier partners including Delhivery, Blue Dart, Shiprocket, DTDC, and India Post. The courier assigned to your order may vary based on your location.

Delivery Attempts

Our courier partners will attempt delivery up to 2–3 times. If no one is available to receive the package, please contact us at asbbn.company@gmail.com so we can coordinate redelivery. Packages returned due to failed delivery attempts may incur re-shipping charges.

Damaged Delivery

If your package arrives visibly damaged, please:

• Do not accept a heavily damaged package if possible

• Take clear photos of the package and product immediately

• Email us at asbbn.company@gmail.com within 48 hours with photos and your order number

We will arrange a replacement or refund as quickly as possible.

Bulk Orders

For bulk or wholesale orders, delivery timelines and charges may differ. Please contact us at asbbn.company@gmail.com before placing a bulk order for a custom shipping quote.

Contact Us

For any shipping or delivery queries:

Email: asbbn.company@gmail.com

Phone: 9990063316

Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST